Cancellations

• Can I cancel my booking?
  • 24 hours before check-in the reserve will not be canceled or changed in any way. Money will not be refunded if there is no valid reason.
• If I need to cancel my booking, will I pay a fee?
  • Convenience fee is charged by the service provider & it is non-refundable.

Payment

• What payment methods are accepted?
  • We accept Bkash, Nagad, Rocket, Upay, Tap, Surecash, Ycash, Q-cash, Tap n pay, Fast Cash, City Touch, Brac , Asia, Islami Bank, AB, MTB, Agroni, SB, Fast Security, Modhumati, Ok Wallet, Dmoney, Islamic Wallet, Ipay, DBBL Nexus, Union Pay, Visa, Mastercard & many more to come.
• Can I pay with a deposit, or prepayment?
  • Yes you can learn details here: https://amarlodge.com/en/digital-payments

Booking details

• How do I get more information about the room or property's facilities?
  • We have large information in our website & Mobile App. There are Hotel info> in hotel there are room details also> images>Video> rent amount>date selector> Amenities etc are also available to look.
• How to book a Room?
  • To Book a room, Login customer must go to Our Website amarlodge.com or mobile app (Search in playstore amarlodge > Select your hotel then select your room> Confirming booking> Procced to checkout> Select checkbox> Paynow> Booking Done.

Communications

• Community & visitors help?
  • We are trying to creating a community to serve our valuable client all satisfaction.
• I want to learn more?
  • For best customer service we are creating a travel social media. So stay tune with us.

Room types

Pricing

Credit cards

• What credit card methods are accepted?
  • For Now we are accept Visa & mastercard.
• What's new with credit card payment
  • We are trying to add Bkash, Nagad, Paypal, Virtual card & own payment method to reduce service payment.

Security and awareness

• My data safe for me with you?
  • 100% sure your valuable data safe with us. for learn more read our terms & services. https://amarlodge.com/en/pages/9/terms-and-conditions
• awareness's from our side?
  • We recommended don't save your login details in your phone. We are strictly recommended this.